Shipping policy

❌ Order Cancellation

If you wish to cancel your order, please contact us as soon as possible after placing it.

Orders can be canceled within 12 hours of purchase.
After this period, orders may enter processing and can no longer be canceled.
If your order has already been shipped, it can no longer be canceled.

However, you may still request a return after delivery in accordance with our Return & Refund Policy.

📦 Shipping Method

Orders are typically processed within 1–3 business days.

KicksLab automatically selects the most suitable shipping carrier based on your destination, warehouse location, and current delivery performance.

⚠️ Customers cannot choose a specific shipping carrier at checkout.

Depending on product availability and your location, orders may be fulfilled from our partner warehouses, authorized distributors, or other available fulfillment locations.

⏱️ Total Delivery Time

Total Delivery Time = Processing Time + Shipping Time

All delivery times shown below are estimates based on typical logistics performance. Actual delivery times may vary depending on destination, carrier operations, customs clearance, and other external circumstances.

KicksLab ships worldwide.

⚙️ Processing Time

Standard processing time: 1–3 business days

During holidays, promotional periods, or periods of unusually high demand, processing may take slightly longer.

Once your order has been processed, it will be handed over to the appropriate shipping carrier.

🌍 Estimated Shipping Times

United States / Canada

Processing: 1–3 business days
Shipping: 6–20 business days

United Kingdom

Processing: 1–3 business days
Shipping: 4–8 business days

Australia / New Zealand

Processing: 1–3 business days
Shipping: 5–10 business days

Europe

Processing: 1–3 business days
Shipping: 5–10 business days

Other Countries

Processing: 1–3 business days
Shipping: 6–15 business days

🔍 Tracking Your Order

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking information.

You can track your order by:

Checking your shipping confirmation email.
Using the tracking number provided in the email.

Please note that tracking information may take some time to update after the package has been handed over to the carrier.

If you cannot locate your tracking information or have questions about your shipment, please contact us:

📩 support@kickslabdaily.com

⚠️ Important Shipping Notes

Delivery times are estimates and are not guaranteed.

Occasional delays may occur due to circumstances outside our reasonable control, including:

Customs clearance or inspections.
Shipping carrier delays.
Severe weather conditions.
Public holidays.
High-demand or promotional periods.
International logistics disruptions.

Some products may be shipped from:

Local or regional retail inventory.
Authorized distribution warehouses.
Partner fulfillment centers.
Direct manufacturing or supply partners.

This fulfillment model allows KicksLab to maintain product availability and competitive pricing, but it may occasionally result in differences in shipping times between orders.

Customers are responsible for any applicable customs duties, import taxes, or local fees imposed by their destination country.