Terms of service

Overview

By accessing and using the KicksLab website, you agree to be bound by these Terms of Service. These terms apply to all users of the site, including visitors, customers, and others who access or use our services.

If you do not agree with any part of these terms, please do not use our website or services.

Products & Services

KicksLab offers fashion and footwear products, including sneakers, sandals, shoes, apparel, and lifestyle accessories.

We make reasonable efforts to provide accurate product descriptions, images, colors, sizing information, and other product details. However, we cannot guarantee that all information displayed on the website will always be completely accurate, current, or error-free.

Some products may be:

Sourced from local retail stores, showroom collections, and authorized distribution warehouses across Europe and Asia.
Distributed directly through our trusted manufacturing, supply, or fulfillment partners.

Because products may originate from different regional retailers, warehouses, or suppliers, minor variations in packaging, labeling, wrapping, or finishing may occur. Such minor variations are not considered product defects.

Pricing & Availability

All prices, promotions, and product availability are subject to change without prior notice.

KicksLab reserves the right to:

Modify or discontinue products at any time.
Limit the quantity of products available for purchase.
Correct pricing, product information, or typographical errors.
Cancel or refuse orders affected by pricing errors, inventory issues, or technical problems.

If an order is canceled after payment has been successfully processed, any applicable refund will be issued to the original payment method.

Orders & Payment

By placing an order with KicksLab, you confirm that:

You are legally capable of entering into a binding agreement.
The information you provide is accurate, complete, and current.
You are authorized to use the payment method provided for your purchase.

We reserve the right to refuse, hold, or cancel an order where reasonably necessary, including in cases involving:

Suspected fraud or unauthorized transactions.
Incorrect pricing or product information.
Payment verification issues.
Inventory or fulfillment problems.

Shipping & Delivery

Delivery times provided by KicksLab are estimates only and may vary depending on factors including:

Customer location.
Shipping carrier.
Customs processing.
Warehouse or fulfillment location.
Weather conditions or other circumstances outside our reasonable control.

KicksLab is not responsible for delays caused by shipping carriers, customs authorities, severe weather, international logistics disruptions, or other external circumstances beyond our reasonable control.

For additional information regarding processing times, estimated delivery times, and tracking, please refer to our Shipping Policy.

Returns & Refunds

All return and refund requests are governed by our Return & Refund Policy.

By placing an order with KicksLab, you acknowledge and agree to the conditions outlined in that policy, including applicable return windows, product-condition requirements, return authorization procedures, and refund processing times.

Product Use & Disclaimer

Products sold by KicksLab are intended for normal fashion, footwear, and lifestyle use.

By purchasing and using our products, you acknowledge that:

Fit, comfort, appearance, and sizing may vary depending on individual preferences and body or foot characteristics.
Product care and usage instructions should be followed where applicable.
Normal differences in screen settings may cause product colors to appear slightly different from their actual appearance.

To the extent permitted by applicable law, KicksLab is not responsible for damage resulting from:

Improper use or misuse of products.
Failure to follow care instructions.
Accidental damage.
Normal wear and tear over time.

Intellectual Property

Unless otherwise stated, the content presented on the KicksLab website, including our original text, graphics, logos, branding, layouts, and design elements, is owned by or licensed to KicksLab and is protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, modify, or commercially use our proprietary content without prior written authorization, except where permitted by applicable law.

Third-party trademarks, product names, logos, and other intellectual property remain the property of their respective owners.

Limitation of Liability

To the fullest extent permitted by applicable law, KicksLab shall not be liable for indirect, incidental, special, or consequential damages resulting from:

Access to or use of our website.
Purchase or use of our products.
Shipping delays or service interruptions.
Circumstances outside our reasonable control.

Nothing in these Terms of Service excludes or limits any rights or liabilities that cannot legally be excluded under applicable consumer protection laws.

Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws applicable to the business operating KicksLab, without limiting any mandatory consumer rights that may apply based on the customer's location.

Changes to These Terms

We reserve the right to update, modify, or replace these Terms of Service when necessary.

Any changes will become effective when the updated Terms of Service are published on our website. We encourage customers to review this page periodically.